Privacy Policy
Last updated: August 3, 2007
We appreciate the trust you place in GinnyHogan.com and ChiliRoseGallery.com, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it. Every effort has been made to check our information for accuracy. Descriptive or typographical errors are subject to correction.
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
ChiliRose Gallery
10203 26th Ave SW
Seattle, WA 98146
206-762-7552
Email:
Information We Collect
We may collect the following information: first and last name, street address, city, telephone number, e-mail address, when you:
- Place an order on our website
- Return an item or make an exchange
- Inquire about our services
- Receive a gift package
- Create an account at ChiliRoseGallery.com
- Subscribe to our e-newsletters or e-mail promotions
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion or event
We maintain the data that you provide us, along with a record of your purchases, in a secure database.
Using Information We Collect
At GinnyHogan.com and ChiliRoseGallery.com, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you promotional offers about our merchandise
- Send you e-mail promotions
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
Information We Share with Others
We contract with other companies to provide certain services, including credit card processing, and shipping. Your credit card information is processed and retained by PayPal for ChiliRose Gallery purchases, and by Ginny Hogan for art work purchases. Your name and address information is sent to various shipping services for delivery of your purchases. We provide these companies only with the information they need to perform their services. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than GinnyHogan.com and ChiliRoseGallery.com.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our website.
How We Use E-mail
When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request. For example, after you place an order, you will receive an e-mail confirmation, a notification from PayPal, and, in most cases, an e-mail with delivery tracking information from the USPS.
Links to Other Sites
Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of the ChiliRoseGallery.com and GinnyHogan.com and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review the policies of any site you visit.
Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
When you make a purchase from our website, your transactional information is transmitted in a safe, encrypted format.
Policy Changes
If any of these policies change, we will post these changes on our website.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.